
Service Desk Expert
1 week ago
Technical Service Desk Specialist
Job Description:
The role of Technical Service Desk Specialist is a crucial part of our IT infrastructure. As the first point of contact for clients and vendors, this position plays a vital role in monitoring alerts, taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.
This specialist applies standard operating procedures, in line with expectations of the role. The primary goal is to provide exceptional client service and ensure timely resolution of issues.
Required Skills and Qualifications:
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