Front Desk Service Expert

7 days ago


Singapore beBeeCustomerService Full time $30,000 - $40,000
Job Role: Front Desk Service Expert

The ideal candidate will be responsible for delivering exceptional customer service experience at our front desk. The role involves handling customer registrations, enquiries and requests according to established service standards, processes and policies.

Key Responsibilities:

  • Deliver excellent service quality at service counters
  • Welcome visitors with a polite and cheerful disposition
  • Register and enroll visitors efficiently and accurately using facial recognition technology
  • Manage queue effectively and maintain accurate visitor records in accordance with PDPA requirements
  • Protect and maintain keys, including issue, return and accounting daily
  • Work efficiently and multitask to meet deadlines
  • Respond and explain appropriately to public enquiries and requests according to guidelines and policies
  • Monitor attendance and prepare reports as needed

Requirements:

  • Excellent customer service skills
  • Able to learn quickly and adapt to changes
  • Good interpersonal and communication skills
  • IT savvy and familiar with common software


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