
Front Desk Service Representative
7 days ago
Overview:
Provide exceptional service to hotel guests by efficiently managing the check-in and check-out process, responding to guest inquiries, and maintaining a clean and organized front desk area.
Key Responsibilities:- Process guest arrivals and departures in a timely manner
- Manage guest requests and complaints in a professional and courteous manner
- Maintain accurate records of guest transactions and interactions
- Ensure the front desk area is clean and well-organized at all times
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Minimum 1 year of experience in customer service or hospitality
- Ability to work effectively in a fast-paced environment
- Excellent communication and problem-solving skills
- Ability to lift up to 25 pounds
Benefits:
- Competitive hourly rate
- Tips and gratuities
- Opportunities for advancement within the company
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