Senior Field Service Engineer

3 days ago


Singapore beBeeMechanical Full time $60,000 - $90,000
Senior Field Service Engineer

This role offers an exciting opportunity to serve as a technical resource, supporting end-users and less-experienced analysts in effectively resolving technical issues.

Duties and Responsibilities
  • Provide on-site technical support to resolve customer issues and ensure satisfaction.
  • Troubleshoot and diagnose complex technical problems related to Dosing Pumps.
  • Install, configure, and maintain customer equipment.
  • Collaborate with Sales and Project teams for pre-sales support, proposals, and product training.
  • Travel extensively throughout Singapore for on-site customer service.
Requirements
  • Diploma or equivalent experience in Mechanical Engineering field.
  • 1-3 years of technical support experience.
  • Excellent customer service, troubleshooting, and communication skills.
  • Ability to work independently and manage multiple tasks under pressure.

A company car and petrol card will be provided for optimal convenience.

Key Skills
  • Sales
  • Field Service
  • Troubleshooting
  • Ability To Work Independently
  • Presales
  • Pressure
  • Communication Skills
  • Customer Satisfaction
  • Customer Service
  • Pumps
  • Mechanical Engineering
  • Technical Support


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