Service Delivery Lead
4 weeks ago
About the Role:
We are seeking a seasoned Service Delivery Lead to join our team at GovTech. As a key member of our organization, you will play a critical role in harnessing technologies to deliver value-added services to government agencies.
Key Responsibilities:
- Provide strategic and tactical leadership in driving ICT initiatives and programs.
- Lead the team in executing ICT projects, apps, and services in partnership with agencies' senior management.
- Align agencies' workplans with higher-level objectives and review ICT initiatives to identify opportunities for harmonization.
- Monitor site performance, pre-empt problems, and facilitate synergies with other entities within GovTech and beyond.
- Manage staff deployment effectively and strategically to fulfill resource requirements.
- Cascade down higher-level vision, goals, and initiatives to the team.
Requirements:
- Graduate degree in computer science or a related field with relevant ICT experience.
- At least 20 years of experience, with 10 years in a management capacity.
- Experience in the public sector or robust ICT experience in the private sector, preferably in ICT planning and implementation.
- Knowledge of ICT operations in public and private sectors.
- Strategic thinking skills with a broad perspective of different issues.
- Strong negotiation and influencing skills.
About Us:
Careers@Gov offers a holistic and market-competitive suite of perks, including generous leave benefits and opportunities for learning and development. We trust our employees to get the job done wherever they are and provide a work-life balance.
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