
Digital Ambassador Career
2 weeks ago
Support customers in creating their digital identity and utilizing our mobile app with ease.
Key Responsibilities:- Develop and maintain customer relationships through exceptional communication skills.
- Provide guidance on using the app, including setting up bill plans and activating eSIMs.
- Assist customers with SIMO CBP requests via the app or microsite.
- Help customers navigate and utilize the microsite effectively.
- Manage the Qmatic system for issuing queue numbers and providing seamless support.
- Respond to and assist with any other customer inquiries or concerns.
- Minimum N/O/A level education or equivalent experience.
- Able to commit 11am-8pm/12pm-9pm (any 5 days in the week, inclusive of weekend and public holidays).
Looking for a candidate who is customer-focused, has excellent communication skills, and can work effectively in a team environment.
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Digital Ambassador
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