Digital Ambassador Career

2 weeks ago


Singapore beBeeCustomerFocus Full time $2,200 - $2,500
Digital Ambassador Job Opportunity

Support customers in creating their digital identity and utilizing our mobile app with ease.

Key Responsibilities:
  • Develop and maintain customer relationships through exceptional communication skills.
  • Provide guidance on using the app, including setting up bill plans and activating eSIMs.
  • Assist customers with SIMO CBP requests via the app or microsite.
  • Help customers navigate and utilize the microsite effectively.
  • Manage the Qmatic system for issuing queue numbers and providing seamless support.
  • Respond to and assist with any other customer inquiries or concerns.
Requirements:
  • Minimum N/O/A level education or equivalent experience.
  • Able to commit 11am-8pm/12pm-9pm (any 5 days in the week, inclusive of weekend and public holidays).

Looking for a candidate who is customer-focused, has excellent communication skills, and can work effectively in a team environment.


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