Customer Success and Project Manager Opportunity

6 days ago


Singapore beBeeCareer Full time $80,000 - $120,000
Customer Success and Project Management Opportunities

Blue Wireless is seeking a Customer Success Specialist/Project Manager to join our team. In this role, you will be responsible for managing long-term customer satisfaction for Blue Wireless customers throughout their journey while optimizing business aspects such as customer profitability and operational workload.

Key Responsibilities:
  • Manage the onboarding process for new (large) customers
  • Build reporting capabilities to give customers insight into our services, deliveries, and offerings
  • Monitor customer satisfaction and maintain positive, long-term relationships by understanding their needs and ensuring their expectations are met
  • Plan and coordinate larger customer-facing projects
Required Skills and Qualifications:
  • At least 3 years of related working experience
  • Project/Service Management qualifications (Prince/ITIL) would be an advantage but not a must
  • A good understanding of IT services & IP network
  • Excellent English communication skills, with additional languages being a plus
Benefits:
  • Part of a global professional team of networking solution experts
  • Opportunity to make a difference in helping with the development of the role and the business
  • Many career development opportunities as the company grows and evolves

Join us and be part of a dynamic team that is growing exponentially in a fast-paced environment.



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