Client Services Manager

19 hours ago


Singapore USMART SECURITIES (SINGAPORE) PTE. LTD. Full time
Job Description

USMART SECURITIES (SINGAPORE) PTE. LTD. is seeking a highly skilled and experienced Client Services Manager to join our team.

Key Responsibilities:
  • Execute trades accurately, efficiently, and timely in securities, including equities, bonds, derivatives, and other financial instruments, on behalf of clients.
  • Ensure adherence to all compliance, regulatory guidelines, and risk management protocols during trading activities.
  • Ensure accurate record-keeping of all trading activities and transactions.
  • Stay updated on market trends and movements, trading strategies, news, economic indicators, industry regulations, and geopolitical events that could impact trading decisions.
  • Lead a team of Client Services Specialists to achieve the desired KPI set by management to provide a holistic investment journey for our clients.
  • Pricing and Quotation:
    • Source and obtain pricing/quotations for structured products from various issuers on a daily basis to ensure competitive offerings for clients.
    • Trade Execution: Execute structured products trades accurately and timely, including order taking from clients, order booking into the system, and placing trades with counterparties.
    • Pricing List Compilation and Maintenance: Compile, update, maintain, and monitor comprehensive pricing lists for wealth clients, ensuring all data is accurate and up-to-date for informed decision-making.
    • Assist and guide wealth clients throughout the onboarding process, ensuring all necessary documentation and compliance requirements are met, and providing a seamless experience for new clients.
    • Understanding that force liquidation duty on a daily basis is required.
    Requirements:
    • Relevant securities trading license or certification as required by regulatory authorities.
    • Proven experience as a dealer, with a deep understanding of various asset classes, financial markets, and trading practices.
    • Knowledge of financial regulations and compliance procedures in the securities industry.
    • Excellent communication and interpersonal skills, ability to communicate effectively with internal and external clients.
    • Detail-oriented and organized, capable of managing multiple trades simultaneously.
    • Ability to work under pressure and make swift decisions in fast-paced trading environments.
    • Ethical conduct, integrity, and a commitment to compliance in all trading activities.
    • Proficiency in both written and spoken Chinese is essential due to the need to liaise with Chinese-speaking clients and respond to internal and external stakeholders.

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