Strategic Client Growth Expert
5 days ago
NTT Global Data Centers Holding Asia Pte. Ltd. is seeking a highly skilled Strategic Client Growth Expert to join our team. As a key member of our client-facing team, you will be responsible for driving growth and success with our clients.
About the Role
The Strategic Client Growth Expert will play a critical role in building and maintaining strong relationships with our clients. You will work closely with our sales and service delivery teams to deliver in-contract growth and successful on-time renewals. This role requires a deep understanding of our company's offers and services, as well as excellent problem-solving, communication, and interpersonal skills.
Key Responsibilities
Develop and maintain strong relationships with clients up to management level
Coordinate new client onboarding responsibilities
Ensure client success through adoption, expansion, and renewal charters
Act as an escalation point for client issues
Manage commercial client contributions and monitor ordering and billing processes
Requirements
Bachelor's degree or equivalent in information technology or sales or a related field
At least 6-8 years of relevant experience in a client-facing role
Advanced subject matter expertise within sales and operations
Experience in managed services and outsourcing environments
Benefits
Negotiable salary: $120,000 - $180,000 per annum, depending on experience
Opportunities for career growth and professional development
Collaborative and dynamic work environment
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