Aftersales Customer Experience Leader

Job SummaryWe are seeking an experienced Customer Service Professional to lead our aftersales customer service operations. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.You will oversee the day-to-day activities of our customer service...

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure. **Job Description**: - Develop, chart, and communicate Aftersales related...

**Responsibilities** - Manage day-to-day operations of the aftersales departments to ensure efficiency and high service standards. - Develop strategies to maximize workshop productivity, parts sales, and service profitability. - Ensure compliance with brand guidelines, workplace safety, and local regulatory requirements. - Ensure consistent delivery of a...

Job Title: Assistant Customer Service ManagerAre you a customer service expert seeking a new challenge? We are looking for an experienced professional to join our team as an Assistant Customer Service Manager. In this role, you will be responsible for overseeing daily customer service operations and providing guidance to your team.The ideal candidate will...

**Responsibilities** - Manage Ducati Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s requirements -...

**Responsibilities** - Manage Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer's requirements - Maintain strong...

**Responsibilities** - Manage Volvo and Polestar Aftersales operations to achieve profitability and meet customer satisfaction targets - Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency - Manage and control all Aftersales standards processes and audits as per manufacturer’s...

**Responsibilities** - Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets - Develop new opportunities in compliance with manufacturer’s guidelines - Ensure warranty and policy are in compliance with manufacturer’s procedures - Develop and motivate the team to deliver business targets within a culture...

**"Build the Future of Automotive with Us."** Since 1979, Performance Motors Limited (PML) has been an authorised dealer of BMW cars and official importer for BMW Motorrad in Singapore. As a long-time partner of this German luxury automotive brand, PML has come to be associated with great performance, driving pleasure and service excellence. As part of...

**Company**: Performance Motors Limited "Build the Future of Automotive with Us." Since 1979, Performance Motors Limited (PML) has been an authorised dealer of BMW cars and official importer for BMW Motorrad in Singapore. As a long-time partner of this German luxury automotive brand, PML has come to be associated with great performance, driving pleasure...