Technical Program Director for Digital Solutions

1 month ago

Singapore Encora Inc. Full time

About the Role

We are seeking a seasoned Technical Program Director to lead our digital solutions team at Encora Inc. In this role, you will be responsible for planning and executing large-scale card projects for banking or financial services.

The ideal candidate will have more than 10 years of delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility.

Key Responsibilities:

  • Lead a team of application developers to plan technical deliverables (distributed platforms – loyalty system and commercial cards portal) to meet project's requirements within allocated budget and schedule.
  • Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
  • Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
  • Partner with Program managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
  • Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
  • Have a hands-on approach to ensure that the application teams build the enhancements according to the solution plan
  • Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
  • Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post-implementation support
  • Elevate issues that impact project schedule on a timely basis and propose workarounds/resolutions
  • Work with vendor and integration partners to ensure product deliveries are timely and good quality.

About You

We are looking for a dependable and result-oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration.

You should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution.

The ability to work and thrive in high-pressure environments is essential.

Requirements

  • Bachelor's Degree in Computer Science, Engineering or similar domain.
  • More than 10 years' delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company.
  • Strong technical/platform knowledge on Cards, Loyalty and distributed platforms. At least 8 years of experience in following technical skills with relevant team management experience: Oracle database with excellent SQL skills, Web servers such as Apache HTTP Server, Unix/Linux with shell programming experience, Java platform / J2EE and Java web container such as JBoss EAP, Tomcat, WebLogic, IBM MQ / web services, Open Banking API development.
  • Exceptional business domain knowledge covering areas of cards, remote commerce, portals, collections, loyalty rewards and open banking.
  • Hands-on experience in development work, with prior coding, functional specifications and technical specifications, systems development and testing experience.
  • Experience in managing an application development team in implementing large-scale cards projects for banking or financial services.
  • Strong customer service focus with the ability to communicate with highly technical management teams.
  • Proven track record of running a cross-functional horizontal team, supporting multiple delivery teams.
  • A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
  • Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders.
  • Good problem-solving, analytical, synthesis, system thinking and solutioning skills.
  • An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.
  • Should demonstrate a disruptive innovative mindset that will make innovation mainstream and help the business take strides in an extremely competitive environment.

About Encora Inc.

Encora Inc. is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

Salary Information

Estimated salary range for this role is $140,000-$200,000 per annum, depending on qualifications and experience.

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