Desktop Systems Technical Lead

2 days ago


Singapore beBeeTechnical Full time $80,000 - $120,000
Job Overview

We are seeking a skilled and customer-focused Desktop Support Engineer to lead our EUC team in providing technical assistance and support for desktop systems, hardware, software, and network issues.

This is an excellent opportunity for experienced IT professionals who want to take their careers to the next level by joining our dynamic team.

Key Responsibilities:
  • Plan deployment schedules for the team members.
  • Provide technical guidance and mentor junior team members to help them improve their skills.
  • Offer on-site support for end-user service problems, including identification, diagnosis, rectification, and escalation.
  • Support desktops, notebooks, printers, scanners, and hardware components.
  • Install, reinstall, troubleshoot, and reconfigure Microsoft Windows and Microsoft applications on Desktop PCs and Notebook PCs.
  • Resolve complex calls or tasks and provide excellent support and timely service.
Requirements:
  • Professional Certificate, Diploma, or Advanced/Higher/Graduate Diploma in IT-related courses.
  • Good attitude with a willingness to learn and work in a team environment.
  • Experienced in leading EUC Projects is an added advantage.
  • Strong problem-solving skills with the ability to think critically.
  • Excellent client-facing skills with professional presence and effective communication skills.


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