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ICT Technical Support Specialist

2 weeks ago

Singapore WSH Experts Pte Ltd Full time
Job Description:

The ICT Executive will be responsible for managing the school's technical infrastructure, including device management, technical support, and maintenance. This role will also involve working with vendors to deliver services and goods, as well as assisting school leaders with related ICT tasks.

Duties and Responsibilities:
  • Manage the school's ICT inventory and track the loan and return of devices.
  • Provide technical support to users, including installation, testing, and repair of devices.
  • Maintain a tracking list to record the status of devices.
  • Assist in the delivery and setup of ICT devices/resources at requested rooms/areas.
  • Support and report to the HOD ICT, Subject Head ICT, ICT Manager, and ICT Associate.
  • Work with Desktop Engineers deployed in schools to provide technical support.


Requirements:
  • A strong understanding of ICT systems and applications.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of video editing software and applications.