Ikea Store Manager
2 months ago
About the Role
We are seeking a highly skilled and experienced leader to join our team as a Store Manager at Ikea Tampines. As a key member of our management team, you will be responsible for overseeing the Cashiers and Checkout Team Leaders to ensure efficient and secure payment transactions.
Your Key Responsibilities
- Lead and manage a team of Cashiers, including performance management, training, and development.
- Ensure operational excellence by efficiently resourcing the checkouts and maintaining a smooth customer flow.
- Manage payment transactions and the cash office with a focus on reliability and safety.
- Handle customer queries and complaints professionally and promptly.
- Analyze customer and financial key performance indicators to identify areas for improvement.
Your Profile
- Minimum 5 years of experience in a leadership role within a fast-paced retail environment.
- Proven track record of leading teams and fostering team camaraderie.
- Customer-centric approach with strong problem-solving and analytical skills.
- Ability to handle stressful situations and deliver results under pressure.
- Excellent communication and interpersonal skills.
What We Offer
As a Store Manager at Ikea Tampines, you will have the opportunity to work in a dynamic and fast-paced environment, leading a team of dedicated professionals who share your passion for delivering exceptional customer service.
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