Ikea Store Manager

4 hours ago


Singapur, Singapore Ikea Full time

Job Title: IKEA Tampines

About the Role

We are seeking a highly skilled and experienced leader to join our team as a Store Manager at IKEA Tampines. As a key member of our leadership team, you will be responsible for overseeing the Cashiers and Checkout Team Leaders to ensure efficient and secure payment transactions.

Your Key Responsibilities

  • Lead and manage a team of Cashiers, including performance management, training, and development.
  • Ensure operational excellence by efficiently resourcing the checkouts and maintaining a smooth customer flow.
  • Manage payment transactions and the cash office with a focus on reliability and safety.
  • Handle customer queries, complaints, and service recovery professionally and promptly.
  • Analyze customer and financial key performance indicators to identify areas for improvement.
  • Collaborate with internal and external partners to create a safe and efficient working environment.

Your Profile

  • Minimum 5 years of experience in a leadership role within a fast-paced retail environment.
  • Proven track record of leading teams and fostering team camaraderie.
  • Customer-centric approach with strong problem-solving and analytical skills.
  • Ability to handle stressful situations and deliver results under pressure.
  • Excellent communication and interpersonal skills.

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