Cloud Vendor Relationship Manager

2 weeks ago

Singapore beBeeSupplierManager Full time $150,000 - $200,000

Job Overview

We are seeking an experienced professional to lead the management of supplier relationships critical to our cloud and platform technology business.

The successful candidate will be responsible for managing a variety of supplier relationships including contractual management, performance management, issue management, stakeholder management and being a key partner in risk and financial management.

Key Responsibilities:

  • Support specific areas of the business and manage all their supplier accounts. Create and manage supplier management policies and procedures

  • Ensure supplier compliance with documented policies and procedures

  • Key stakeholder in supplier management lifecycle including sourcing, contracting, onboarding, participating in negotiations, issue management, to offboarding

  • Work with Business Owners, Strategic Sourcing, Procurement, and Security teams on RF(x) processes, technical supplier evaluations, security assessments, and other projects as needed

  • Work with Business, Procurement, Finance, and Legal teams to ensure contracts have appropriate terms and conditions, service level agreements, key performance indicators, and escalation processes

  • Responsible for contract management including compliance, oversight, and adherence to change control procedures

  • Monitor and ensure contract renewals are planned and executed well in advance of expiry

  • Monitor supplier performance, financial status, SLA/KPI monitoring

  • Drive and facilitate any disputes between business and supplier to resolution Set up regular check-ins with supplier account managers, facilitate regular conversations between the business unit/stakeholder(s) and supplier operations teams

  • Plan and conduct regular business reviews and executive meetings at a cadence agreed with the business unit/stakeholder

  • Support the business in demand planning and monitor against the plan

  • Flag overages and additional budget asks well in advance

  • Ensure all relevant supplier data is automated and available on dashboards

Requirements:

  • 5+ years of progressive experience in management of supplier relationships critical to a cloud and platform technology business

  • Experience creating and managing a supplier risks

  • Ability to effectively and comfortably communicate with executive leadership and provide updates/status reports or deliver presentations and recommendations

  • Excellent analytical, organizational, tactical and strategic planning, presentation (verbal, and written) communication skills

  • Ability to read and interpret legal documents such as contracts, terms and conditions, non-disclosure agreements

  • Ability to work with and empower others on a collaborative basis to ensure success of the team

  • Ability to establish workflows, manage multiple projects, and meet necessary deadlines

Benefits:

We offer a competitive compensation package including annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging:

We take pride in cultivating a culture of belonging where everyone can thrive.

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