Cloud Vendor Relationship Manager

2 weeks ago

Singapore beBeeSupplier Full time $80,000 - $120,000

Job Overview

The Platform Supplier Management team leads the company's platform supplier relationships to ensure a highly resilient and compliant platform for all customers. We do this by managing 3rd party suppliers that provide foundational technology for the company's Platform Services.

In this role, reporting to the Senior Manager, this person is responsible for managing various supplier relationships including contractual management, performance management, issue management, stakeholder management, and being a key partner in risk and financial management.

Key Responsibilities:

  • Support specific areas of the business and manage all their supplier accounts. Create and manage supplier management policies and procedures.
  • Evaluate and ensure supplier compliance with the company's documented policies and procedures.
  • Be a key stakeholder in the supplier management lifecycle including sourcing, contracting, onboarding, participating in negotiations, issue management, and offboarding.
  • Work with Business Owners, Strategic Sourcing, Procurement, and Security teams on RF(x) processes, technical supplier evaluations, security assessments, and other projects as needed.
  • Collaborate with Business, Procurement, Finance, and Legal teams to ensure contracts have appropriate terms and conditions, service level agreements, key performance indicators, and escalation processes.
  • Responsible for contract management including compliance, oversight, and adherence to change control procedures.
  • Monitor and ensure contract renewals are planned and executed well in advance of expiry.
  • Monitor supplier performance, financial status, SLA/KPI monitoring.
  • Drive and facilitate any disputes between business and supplier to resolution and set up regular check-ins with suppliers.

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