Senior Client Director

2 months ago


Singapore MetrixLab Full time

About Us:

At MetrixLab, we're a global market research and insights company that's disrupting the status quo. By combining cutting-edge technology with passionate experts, we help forward-thinking brands drive meaningful impact and forge sustainable growth.

About the Role:

We're seeking a seasoned Senior Client Director to join our dynamic team in Singapore. As a key player in driving revenue growth, you'll be responsible for acquiring new clients and managing existing relationships to deliver profitable growth.

Key Responsibilities:

  • New Business Acquisition: Identify and secure new client logos, develop strategic plans to achieve sales targets, and expand the client base.
  • Client Management: Serve as the primary point of contact, ensure client needs are met, and foster long-term relationships.
  • Commercial Focus: Embrace a commercially driven role with a strong emphasis on achieving and exceeding sales targets.
  • Strategic Thinking: Develop and implement retention and growth strategies for key clients, analyzing market trends and client feedback to identify opportunities for innovation and improvement.
  • Sales Presentations and Proposals: Lead the development of compelling sales presentations and proposals, collaborating with cross-functional teams to deliver customized solutions.
  • Collaboration: Work collaboratively with colleagues on impactful projects, guiding cross-functional teams to ensure client objectives are met and insights are delivered effectively.
  • Reporting: Provide timely reports on business forecasts, sales pipelines, deal analysis, and profitability metrics, using data-driven insights to inform strategic decisions and drive growth.

Qualifications:

  • Experience: Minimum 10+ years of proven client development experience in the market research industry.
  • Sales Skills: Demonstrated success in acquiring new clients and achieving sales targets, with experience in building networks, prospect qualification, and consultative sales approaches.
  • Commercial Acumen: Strong commercial focus with a track record of meeting or exceeding sales targets, ability to drive revenue growth and profitability.
  • Analytical Expertise: Ability to turn data into actionable insights and tell compelling stories addressing key client business issues.
  • Strategic Thinking: Proven ability to manage strategic initiatives and develop retention/growth strategies for clients.
  • Communication Skills: Excellent verbal and written communication skills, ability to present findings and recommendations effectively.
  • Team Leadership: Experience guiding cross-functional teams and ensuring client objectives are met, ability to work collaboratively and lead by example.
  • Organizational Skills: Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
  • Location: This position is based in Singapore, requiring a strong understanding of the SEA market and broader APAC region.

What We Offer:

  • A challenging position in a dynamic, fast-paced, innovative, and quickly growing global IT-driven market research company.
  • A flexible work environment with a focus on ownership and pride in work.
  • Growth opportunities in line with career ambitions and passions.
  • An open-culture work environment staffed with ambitious colleagues with a 'can-do' mindset.
  • Global onboarding and frequent internal training and sharing opportunities.
  • Employees have exclusive access to Udemy Business, with unlimited access to all external courses.


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