Client services director
4 days ago
Oversee the effective management of a globally based team in line with the outcomes of the Christmas tree model, ensuring a professional and comprehensive full range of services for an extensive and diverse portfolio of clients in the funds industry. MAIN RESPONSIBILITIES AND DUTIES Grow the Singapore client base by active business development and sales strategies. Overall service delivery responsibility for a varied portfolio of clients through appropriate planning and allocation of clients within the team to ensure service excellence. Active participation with the wider Senior Management team towards the overall management of the division in all aspects such as financial performance and risk management. Manage performance against agreed targets and budgets, ensuring the division’s budgetary and performance targets are achieved and the division’s KPIs are maintained. Advise and remain responsible for the complex aspects of a client’s portfolio and maintain knowledge of all the division’s clients, in order to nurture close working relationships with other associate directors, directors and employees of the Group; including Depositary and AIFM teams. Develop, retain and enhance long term relationships with clients, their advisers, intermediaries and other introducers of work, maintaining a high level of client care. Liaise with professional advisors and experts to deliver excellent standards of service within statutory regulations and deadlines. Manage relationships with internal and external stakeholders and other services providers including regulatory bodies. Assist with any formal regulatory reviews undertaken by the relevant regulator and analyse changes or updates to any relevant circulars. Review the oversight deliverables together with the team leaders. Ensure appropriate corporate governance in accordance with regulatory requirements while aligning to the Group’s overall aims, business plan and long term strategy. Translate into practice policy changes and improvements and supervise the team in order to deliver within our quality standards and set deadlines. Ensure appropriate contacts are made to discuss and solve any material issues arising. Be involved in process improvements through automation across all platforms and systems. Deliver and integrate initiatives to promote the achievement of optimum operational, financial and business performance. Inspire and motivate the division and the wider Group to sustain the Group’s unique stakeholder culture. Develop, coach and mentor the senior management team including being involved in performance evaluations and regular discussions on strengths and areas for development. Overall responsibility for the People agenda for the full global team including resourcing, team structure, performance and employee wellness and engagement. Fulfil the function of “Client Director” or “Senior Client Director” on appropriate client entities. Act as an “A” signatory (subject to approval by appropriate Board and Committee). Attend and lead client meetings and liaise with professional advisors to ensure the Group delivers both an efficient and value-add service within set deadlines. Adhere to Risk & Compliance procedures in relation to regulatory requirements and AML legislation. Be responsible for managing the risks associated with own portfolio of clients as well as those of the Group as a whole. Remain aware of the obligations for the reporting of unusual transactions and act as a guide to the division in this respect. Attend board/divisional meetings and contribute to board papers/reports as appropriate. Adhere to CPD requirements in accordance with qualification level and in-house procedures. Deputise in the absence of Senior Director / Group Director. Ensure that the spirit of JTC is engendered and shared within the Group. Adhere to the JTC core values and expected behaviours. Any other duties as deemed necessary or defined by Management and/or Group Board. ESSENTIAL REQUIREMENTS A qualified CA (preferred) with proven experience working within the financial services sector, specifically the area of fund accounting, for a minimum period of 10 years. Proven management and leadership experience developed from previous roles with Director experience (preferred). Detailed knowledge of the Singapore fund landscape and a strong network in Singapore. Business development experience (minimum 5 years). Experience working with the Singapore financial regulator. Relevant experience and understanding in alternative asset classes would be an advantage (Investment Trusts, Hedge, Private Equity, Real Estate et al) with a particular focus on funds. Experience working closely with senior management. A high level of technical ability is expected. #J-18808-Ljbffr
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Client Service Director
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeJob Description:As a key member of our team, the Client Service Director will be responsible for the management of sales and relationships with clients. This includes ensuring that all Key Performance Indicators (KPIs) and operational requirements meet or exceed client expectations.Key Responsibilities:Own and manage entire assigned projects, collaborating...
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Client Services Director
3 weeks ago
Singapore JTC Group Full timeClient Services Director - Business Development - Fund Services Oversee the effective management of a globally based team in line with the outcomes of the Christmas tree model, ensuring a professional and comprehensive full range of services for an extensive and diverse portfolio of clients in the funds industry. MAIN RESPONSIBILITIES AND DUTIES Grow the...
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Director of client relations
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Director of Client Relations
1 month ago
Singapore Oliver James Associates Full timeDirector - Employee Benefits - Client Relationship Management (INSURANCE BROKER) Permanent position Global insurance broker Excellent package available Hybrid/flexible working structure CANDIDATES WITHOUT INSURANCE SECTOR BACKGROUND CANNOT BE CONSIDERED Director - Employee Benefits - Client Relationship Management required for a highly successful global...
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Client Delivery Director
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Policy Servicing Consultant
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Associate, Institutional Client Services Specialist
2 months ago
Singapore ALS Recruit Full timeJob SummaryThe role will be responsible for supporting the business development and client retention activities of Regional Directors through timely client service for Asia ex Japan with a bias towards North Asia market. The incumbent will be responsible for generating reports to institutional clients and service providers as well as providing performance...
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Senior Client Director
2 weeks ago
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Senior client director
4 days ago
Singapore Metrix Lab Full timeMetrix Lab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, Metrix Lab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging...
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Senior client director
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Singapore Metrix Lab Full timeMetrix Lab is a fast-growing global market research and insights company that’s challenging the status quo of insights. By blending evolving technology with passionate experts, Metrix Lab helps global and local brands to drive more impact, and forges partnerships to drive sustainably equitable growth. From creative testing to brand tracking, and packaging...
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Creative director
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Customer Service Director
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Director’s Service Contract
3 weeks ago
Singapore Zegal HK Full timeCreate a Director’s Service Contract in less than 5 minutes with Zegal's document builder. A Director’s Service Agreement or Contract is a contract by which a company hires a director as an employee. It includes detailed provisions on various aspects of employment. When drafting a Director’s Service Contract , the employer should be aware of...
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Client Service Manager
2 months ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...
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Director, Fund/Client Accounting Manager
1 month ago
Singapore BNY Full timeJob Title: Director, Fund/Client Accounting ManagerBNY is seeking a highly skilled and experienced Director, Fund/Client Accounting Manager to join our Operations team in Singapore. As a key member of our team, you will be responsible for directing a Fund Accounting area consisting of multiple teams that provide accounting services to a broad array of...