Account Manager, Mid-Market

1 month ago


Singapur, Singapore Figma Full time
About the Role

Figma is a leading design and collaboration platform that empowers teams to create and deliver innovative products. We're seeking a seasoned Account Manager to join our dynamic team in APAC, focusing on the Mid-Market segment in India.

Key Responsibilities
  • Develop and execute comprehensive sales strategies to drive product adoption and revenue growth in the Mid-Market segment.
  • Build and maintain strong relationships with key stakeholders within Mid-Market accounts in India, ensuring exceptional customer experience and satisfaction.
  • Analyze internal data to identify customer usage patterns, risks, and opportunities, informing strategic decisions to improve customer engagement and product adoption.
  • Collaborate with cross-functional teams, including marketing, product, and analytics, to design and execute A/B tests and optimize program outcomes.
Requirements
  • Proven experience in Account Management, with a strong track record of driving sales growth and customer satisfaction in a fast-paced, growing organization.
  • Experience selling to the Mid-Market space in India, with a deep understanding of the local market dynamics and customer needs.
  • Executive presence and ability to lead conversations with C-level personas, driving strategic decision-making and sales outcomes.
  • Ability to think strategically, tailor approaches to client needs, and close complex sales cycles.
  • Proficiency with sales and marketing automation tools, with a focus on driving efficiency and effectiveness in sales processes.
Preferred Qualifications
  • Experience selling to technical audiences, with a strong understanding of the technical requirements and challenges faced by customers in the Mid-Market segment.
  • An entrepreneurial mindset, with a passion for innovation and driving business growth.
About Figma

Figma is a company that values diversity, equity, and inclusion. We believe in creating a workplace where everyone feels welcome, respected, and empowered to contribute their best work. We're committed to equal employment opportunities and will work to ensure that individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, and perform essential job functions.



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