Customer Service and Logistics Coordinator
3 weeks ago
We are seeking a highly motivated Customer Service and Logistics Coordinator to join our team at E-Ployment Consultancy. In this role, you will be responsible for providing excellent customer service and ensuring the smooth coordination of logistics operations.
Key Responsibilities:
- Process sales orders and follow up with clients on payment arrangements.
- Monitor and update the sales data system to support sales forecasting exercises.
- Provide troubleshooting assistance for client issues related to orders, account statuses, and other problems.
- Support the sales team with daily administrative tasks.
- Handle email and phone inquiries from clients.
- Coordinate shipping schedules and prepare shipping documents, including commercial invoices and packing lists.
- Follow up with clients via phone for administrative purposes.
- Assist with general administration duties and ad-hoc tasks assigned by management.
Requirements:
- 'O' level qualification with 1-2 years of relevant experience.
- Diploma in Supply Chain/Logistics/Shipping; no experience required.
- 5-day work week.
- Attractive benefits package.
Salary Information:
$2500 - $3500 per month, depending on experience and qualifications. This is an attractive salary range considering the job requirements and industry standards.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A comprehensive benefits package.
About Us:
E-Ployment Consultancy is a reputable recruitment agency dedicated to finding top talent for businesses across various industries.
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