Change Management Specialist

3 weeks ago


Singapore TEKsystems (Allegis Group Singapore Pte Ltd) Full time
About the Role

TEKsystems (Allegis Group Singapore Pte Ltd) is seeking a highly skilled Change Management Specialist to join our team in Singapore. As a Change Management Specialist, you will play a critical role in supporting our front office team across APAC on multi-year projects.

Key Responsibilities
  • Track and Follow Through on Change Impact and Agreed Mitigation Plans
  • Build an Ongoing Momentum with Relevant Teams on Change Assessment and Identification
  • Work with Presales and Post Sales Teams on Ongoing Assessments and Change Impacts
  • Understand Processes End to End - Product and Channel Specific Processes
  • Conduct Structured Impact Analysis and Risk Analysis on Process Changes
  • Actively Engage with Risk Teams to Align the Risk Analysis and Build on Mitigation / Solution
  • Work with Delivery and Testing Teams to Test for Process Impact in a Timely Manner
  • Build a Sustainable Transition Plan Across Partners and Countries
  • Build the Partner Operations Manual and Establish a Periodic Review of the Same
  • Collaborate with Regional and Global Business, Operations, Technology Teams and Compliance to Meet Business and Regulatory Requirements for Various Jurisdictions
Requirements
  • Bachelor's Degree or Equivalent Experience
  • 10+ Years of Banking Experience in the Areas of Change Management, or Operations
  • Strategic Thinking with a Passion for Documentation and Standardisation
  • Ability to Translate User Journeys into Country Process Flows and Assess Impact
  • Relationship Management
  • Ability to Break Complex Problems Down into Manageable Action Plans
  • Experience in Working on Multiple Projects / Efforts Simultaneously
  • Strong Communication and Stakeholder's Management Skills
Preferred Qualifications
  • A Minimum of 10 Years of Experience in the Change Management. Consulting Experience is a Plus.
  • Proven Experience in Front Office Products
  • Strong Stakeholder Management, Verbal and Written Communication, Team Building and Influencing Skills
  • Polished MS Office Skills, Especially Excel and SharePoint
  • Experience Working in an Agile Environment


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