IT Change Management Specialist

2 weeks ago


Singapore CTES CONSULTING PTE. LTD. Full time
IT Change Specialist Job Description

CTES CONSULTING PTE. LTD. is seeking a skilled IT Change Specialist to lead the people side of change initiatives and ensure seamless transitions and improved performance.

Key Responsibilities:
  • Lead the implementation of change management plans and ensure successful adoption of new processes or technologies.
  • Collaborate with project teams to integrate change management activities into project plans.
  • Design and deliver training programs to equip employees with the skills and knowledge needed for successful change adoption.
  • Foster a positive change culture by promoting awareness and understanding of the benefits associated with proposed changes.
  • Identify and engage key stakeholders at various levels to build support for change initiatives.
  • Provide guidance and support to leaders and managers in their roles as change sponsors.
  • Establish and track key performance indicators (KPIs) to measure the success of change initiatives.
  • Gather feedback from employees and stakeholders to assess the effectiveness of change strategies and identify areas for improvement.
Requirements:
  • Qualified to Degree Level in a STEM or business-related discipline.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
  • Able to work under own initiative with limited guidance in areas of own knowledge and pro-actively search out information where own knowledge is limited to provide a solution.
  • Strong leadership and team management abilities.
  • Demonstrate ability to work to multiple deadlines whilst maintaining professional and positive image to business.
  • Promote, through example, good ethical values and cultural sensitivity, especially when dealing with colleagues and users in / from other global locations.
  • Ability to work collaboratively and adapt in a fast-paced environment.
  • Certification in Change Management e.g. PROSCI. will be an advantage.
  • Possess a minimum of three years working in inter team communication/ liaison role with other departments or external partners.
  • Experience of working in an IT department, had delivered change initiatives related to cybersecurity, IT infrastructure and technology generally.


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