Senior ICT Change Management and Communications Specialist

2 weeks ago


Singapore MyCareersFuture Full time
About the Role

As a key member of the MyCareersFuture team, the Senior ICT Change Management and Communications Specialist will play a critical role in leading the change management and communication aspects of our Platform Transformation initiative.

Key Responsibilities
  • Develop and execute comprehensive change management and communication plans to ensure a smooth transition for our employees and stakeholders.
  • Collaborate closely with project teams, business stakeholders, and vendors to align on change management plans, communication materials, and project timelines.
  • Oversee the delivery of communication to impacted employees, ensuring that information provided is accurate, comprehensive, and timely.
  • Develop and track key performance indicators to measure the success of our change management and communication efforts.
  • Support the development of communication materials for strategic projects, including quarterly updates, business unit communication activities, and leader briefings.
  • Work closely with the Enterprise Platforms and Transformation team to plan and execute events, such as off-sites and get-togethers.
  • Stay up-to-date with the latest change management and communications methodologies and practices to provide expert support to the project team and stakeholders.
Requirements
  • Bachelor's degree in Business, Philosophy, or Communications.
  • At least 8-10 years of industry experience in Telco and ICT, with a focus on transformation change management.
  • Experience working across different cultures and geographies.
  • Proven experience in large-scale project management, preferably in roles such as Organization Design, Program Management Office (PMO), and Communications.
  • Change management framework experience, such as ADKAR.
  • Excellent corporate writing and storyboarding skills.
  • Ability to coordinate workshops and focus group sessions.


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