
Strategic Technical Leader
4 days ago
Unlock Your Career Potential
Job DescriptionThe Customer Solutions Architect is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression.
This role involves blending deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.
The ideal candidate will proactively engage customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.
Key Responsibilities- Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
- Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve customer satisfaction.
This role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing Annual Recurring Revenue (ARR) through technical progression.
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