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Customer Relations Manager

2 weeks ago

Singapore beBeeCustomerRelations Full time $40,000 - $80,000
Customer Relations Manager

We are seeking a highly skilled Customer Relations Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with customers through excellent communication and interpersonal skills.

Main Responsibilities:

  • Develop and implement customer engagement strategies to drive business growth and enhance loyalty and retention
  • Conduct training sessions to improve staff performance and productivity
  • Handle customer complaints and queries in a professional manner
  • Organize promotional events and activities to boost sales and revenue

Requirements:

  • Excellent verbal and written communication skills
  • Ability to strategize and plan campaigns in advance
  • Willingness to learn about industry trends and innovations
  • Strong knowledge of social media platforms
  • Ability to work independently with minimal supervision

About Us:

We value customer satisfaction and employee development. We strive to provide excellent service and create a positive work environment.

Key Skills: customer relations, communication, strategy, teamwork