Production Support Specialist

1 month ago


Singapore Qube Research & Technologies Full time
Production Support Engineer

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. Our technology and data-driven approach enables us to solve complex challenges and deliver high-quality returns for our investors.

Your Role

You will join our Production Management team in Singapore, providing high-touch user support to our trading team. This role requires prompt issue resolution, liaison with internal and external teams, and basic office infrastructure support.

Key Responsibilities
  • Support trading infrastructure, including manual trading applications, algorithmic trading platforms, exchange/FIX connectivity systems, and risk systems.
  • Ensure all trading components are up and running before each trading day.
  • Coordinate with front-to-back teams for issue resolution.
  • Support release management to ensure production environment stability.
  • Maintain and support static databases and processes.
  • Develop tools to improve trading environment monitoring.
  • Provide evening/weekend support (remotely).
Requirements
  • At least 2 years of experience in scripting (Bash, Command Dos, PowerShell, or Python).
  • Minimum 3 years in a support role.
  • Excellent problem-solving and business analytics skills.
  • Strong ownership and commitment to resolving issues.
  • Excellent written and oral communication skills.
  • Expert Windows desktop and server administration experience.
  • High-level Linux OS experience.
  • Expert relational database skills (SQL Server or Postgres).
Good-to-Have
  • Experience managing trader and senior management expectations.
  • Knowledge of Equities, Futures, Commodities, and FX asset classes.
  • Knowledge of market data feed handlers and execution feeds.
  • Knowledge of market-making/liquidity provision and algorithmic trading.


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