Credit Operations and Customer Service Specialist

4 days ago


Singapore PASONA SINGAPORE PTE. LTD. Full time
Job Description

We are seeking a skilled Credit Operations and Customer Service Specialist to join our team at PASONA SINGAPORE PTE. LTD.

About the Role

This is an exciting opportunity for individuals who enjoy working in a dynamic environment and have excellent communication skills.

Key Responsibilities

  • Credit assessment for new and existing customers
  • AR follow up with customers on payment overdue
  • Assist in channeling customer invoice disputes or payment applications to internal teams for follow-up
  • Other AR-related queries
  • Collaborate as a team player in operations to drive process and service improvement with strong and effective communication skills

Requirements

  • Ability to interact with customers via email/phone to achieve work responsibilities
  • Proficiency in using internal systems for transactions and Excel
  • Problem-solving skills
  • Business-level proficiency in Japanese comprehension to liaise with Japanese-speaking customers in Japan
  • Diploma or degree holder preferred
  • Experience in customer service or other administrative roles will be advantageous

What We Offer

A competitive estimated salary of SGD 3,300 and above, depending on experience and qualifications.

PASONA SINGAPORE PTE. LTD. offers a comprehensive benefits package that includes opportunities for growth and development.

How to Apply

Send your resume to Pasona Singapore Pte Ltd with your job application for consideration.



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