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Visionary Client Partnership Leader
3 weeks ago
As a Global Client Services Manager, you will play a pivotal role in forging collaborative relationships with Sales and Product partners to drive business growth. With a strong focus on delivering exceptional client service, you will contribute to the firm's reputation for excellence through proactive consulting and strategic partnership development.
Key responsibilities include:
- Driving client onboarding and implementation across Asia locations, ensuring seamless integration of new clients into the organization
- Engaging with clients to facilitate deal negotiations, meetings, and visits, fostering trust and open communication
- Leading the development and execution of operational frameworks for APAC deals, including due diligence, production verification, go-live monitoring, and post-go-live metrics review
- Identifying and escalating critical issues that impact client deliverables, satisfaction, or conflict with operations risks and controls
To succeed in this role, you will require:
- A minimum of 10 years of experience in Operations, Client Service, or related disciplines, with a proven track record of supporting business growth and client satisfaction
- Strong collaboration and communication skills, with the ability to build and maintain effective relationships with cross-functional teams
- Strategic thinking and problem-solving capabilities, with a focus on driving innovative solutions that meet client needs and business objectives
If you are a seasoned professional with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.