Claims Resolution Specialist
3 days ago
Are you a seasoned professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are the same?
We are seeking an experienced Claims Resolution Specialist to join our team at The Great Eastern Life Assurance Company Limited.
Key Responsibilities- Claims Handling: Ensure timely and accurate resolution of claims, maintaining high levels of customer satisfaction and loyalty.
- Critical Thinking: Analyze complex claim scenarios, applying sound judgment to make informed decisions that meet regulatory requirements.
- Collaboration: Work closely with internal stakeholders, including underwriters, policyholders, and distribution partners, to facilitate seamless claim processing.
- Process Improvement: Identify opportunities to enhance operational efficiency, developing and implementing initiatives to drive business growth.
- Bachelor's degree in a relevant field (e.g., Insurance, Business Administration).
- Minimum 1 year of experience in claims handling or a related field.
- Strong analytical, problem-solving, and communication skills.
- Able to work in a dynamic environment with multiple priorities and deadlines.
- An attractive salary package: $60,000 per annum, negotiable based on experience.
- A comprehensive benefits program, including medical, dental, and vision coverage.
- Ongoing training and development opportunities to enhance your skills and career prospects.
The successful candidate will be based in Singapore, working with a highly skilled team dedicated to providing exceptional service to our policyholders. If you are passionate about delivering outstanding results and committed to excellence, we encourage you to apply.
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