Home Care Leader
2 weeks ago
This challenging role involves leading a team of professionals in delivering home care services. You will collaborate closely with medical social workers to ensure the best possible outcomes for our clients.
Key Responsibilities:
- Lead a team of caregivers and administrative staff to deliver high-quality home care services.
- Develop service delivery strategies to meet client needs, ensuring timely and effective interventions.
- Train new team members on policies, procedures, and service standards, promoting consistency and excellence.
- Manage client inquiries, providing accurate information on services, pricing, and policies.
- Maintain accurate records and documentation of services delivered, including filing and reporting.
- Ensure prompt follow-up and communication with clients and stakeholders on service delivery statuses.
Requirements:
- A minimum of 3-5 years of experience in an operational leadership role within a healthcare or related setting is required.
- Diploma or degree in any field is necessary.
- Strong initiative-taking and flexibility skills are essential, along with adherence to standard operating procedures.
- Proficiency in Microsoft Office Suite applications is mandatory.
- Excellent command of English (written and verbal) is required.
- Experience in the healthcare industry is advantageous but not necessary.
Benefits:
- Competitive base salary and sales commission structure.
- Opportunities for career development in a growing market and company.
- Industry-specific training and coaching from experienced professionals.
- 15 days annual leave.
About Us:
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