Assistant Care Coordinator

24 hours ago

Singapore NUHS@Home Full time

Overview

As an Assistant Care Coordinator for , you will play a vital role in the care coordination and management of our patients. We are seeking a dedicated individual who can work closely with the healthcare providers, patients, and their families to ensure high-quality care is delivered in the comfort of patient’s own homes. If you are a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you

Primary Responsibilities and Duties (80%)

Patient Care

  • Performs pre-admission screening for patients and caregivers.

  • Works in collaboration with the nurses to manage and provide holistic care to patients in their homes, including monitoring patients’ general condition and progress.

  • Identifies and reports any deviations from norm, care gaps or issues to appropriate Team Nurse Lead/Nurses/Clinicians.

  • Handles enquiries and provide regular updates on care plans with patients and caregivers.

  • Participates in interdisciplinary team meetings and provides input on patient care plans.

  • Documents patient care and maintain accurate records of patient progress and treatment plans.

  • Collaborates with community resources and other healthcare providers to ensure continuity of care and appropriate referrals for relevant community services.

  • Develops care plans based on assessed care needs.

Telehealth Monitoring

  • Monitors patient’s vital signs and escalate red flags to the respective team nurses/physicians.

  • Provides basic patient education.

  • Adherence to telehealth monitoring using Telehealth system.

  • Lifestyle changes/health coaching eg, diet, nutrition, basic exercise.

Secondary Responsibilities and Duties (20%)

  • Ensures all necessary equipment and supplies are available for patient care, and coordinates with vendors as needed.

  • Participates actively in continuous quality improvement activities, risk management strategies and projects.

  • Performs any others ad-hoc duties and responsibilities that may be assigned from time to time.

Job Specification/Requirements

  • Diploma in health related courses preferred

  • Fluent in English, ability to speak in local dialects will be an advantage.

  • Good computer literacy and knowledge of PC software packages.

  • Able to do shift work / flexible schedule, including evenings, weekends, and public holidays.

  • Able to cope and work independently in a fast-paced working environment.

  • Service oriented, pleasant and cheerful personality with strong interpersonal and communication skills.

  • Good team player and demonstration of some leadership skills.

  • Have initiative and commitment with good sense of integrity and teamwork.

  • Knowledge of hospital operations/previous working experience (in healthcare setting) will be an added advantage.

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