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Digital Channel Experience Coordinator
2 months ago
As a key member of our Channels & Digitalization function, you will play a crucial role in enabling end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank.
We are seeking an experienced individual to join our team as a Digital Channel Experience Coordinator, responsible for processing back-end manual account opening, performing KYC checks, and assisting with placements of deposits for new accounts.
You will be working closely with FinTech ecosystem partners to stay up-to-date with developments in the FinTech innovation space and embed ourselves in our customers' lives. Additionally, you will harness customer insights to help us deliver new business models and digital innovations, and build deeper relationships with our customers.
This is an excellent opportunity to join a leading bank in Asia and contribute to the growth and development of our Channels & Digitalization function. If you have a strong customer service mindset, enjoy meeting and exceeding customers' expectations, and possess leadership traits, we encourage you to apply.
The ideal candidate will have effective bilingual (written and spoken) communication skills, good problem-solving skills, and be able to multitask effectively. A local polytechnic Diploma or Degree is required, and prior experience in KYC or banking is welcome but not necessary.
With a salary of around SGD 50,000 per annum, this role offers a competitive compensation package, including benefits such as medical insurance, annual leave, and professional development opportunities. If you are a team player who thrives in a fast-paced environment, we look forward to hearing from you