Global Operations Governance Head for Asia Pacific

4 days ago

Singapore 11112 Citibank, N.A. Singapore Full time

Job Description:


Citi is seeking a highly skilled Global Operations Governance Head for Asia Pacific to lead our operations governance initiatives in the region.


This role will be responsible for driving strategic priorities and executing operational plans across Singapore Legal Entities, with a focus on Operations Governance, Regulatory and Audit Engagement, Resiliency & Controls, People, Client & Franchise, and CSC Changi.


The ideal candidate will have significant experience in Banking – Operations related areas, with a strong understanding of regulatory environments and experience in managing regulatory expectations. They should also possess advanced leadership skills, excellent communication and presentation skills, and be able to establish and build trust with key stakeholders and business leaders.


Key Responsibilities:



  • Drive strategic Operations priorities and support its execution across Singapore Operations legal entities with key focus areas on Operations Governance, Regulatory and Audit Engagement, Resiliency & Controls, People, Client & Franchise, and CSC Changi
  • Provide leadership and governance for Citi Solutions Center (CSC) Changi as expanded accountability
  • Support Singapore Operations & Asia South Cluster Head to meet responsibilities across Singapore legal entity board and other required senior governance forums
  • Work closely with the Singapore Operations & Asia South Cluster Head to ensure Operations is across Singapore legal entity governance matters and is proactively partnering on current and future change agenda
  • Ensure Operations compliance to MAS Individual Accountability and Conduct (IAC) guidelines, driving the overall agenda and outcomes, ensuring this meets defined standards with matters escalated accordingly
  • Maintain robust and complete oversight and ongoing monitoring of all core processes that are outsourced or offshored
  • Oversee Operational Risk Events (Near-misses, Actual Loss, etc.) and drive lessons learnt across Operations supporting the country
  • Define and maintain a holistic governance framework for activities conducted for Singapore Operations legal vehicles which includes accountability for associated governance and information flows and appropriate linkage to and leverage of established policies
  • Challenge Management Information received, drive consistency thereof, and ensure transparent information is provided in associated review forums
  • Ensure timely and accurate regulatory reporting across Operations units
  • Support Singapore Operations & Asia South Cluster Head to drive Cross Franchise Operations audits in the country
  • Represent Operations in industry forums to shape policy and regulations

Development Value:


This role will provide unique visibility, cross-functional experience and knowledge within Operations and the CSC across other Products and Functions.


The position involves a significant amount of interaction with senior leaders and direct involvement in a variety of strategic projects. The role will provide a strong understanding of the Singapore Operations regulatory environment and Citi's business.


Qualifications:



  • Significant level of relevant experience
  • Strong understanding of the regulatory environment and experience in managing regulatory expectations in a complex environment
  • Demonstrated analytical ability; asks insightful questions, breaks analytical challenges into workable components and draws meaningful conclusions
  • Proficient in developing new ideas to mitigate risk and improve current processes
  • Prioritizes high impact potential problems effectively
  • Advanced Leadership skills - Operates as a leader, with an understanding and appreciation for diverse backgrounds
  • Ability to establish and build trust with key stakeholders and business leaders

Estimated Salary Range: $120,000 - $180,000 per annum, depending on experience and qualifications.


About Us:


Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Contact Information:


Please note that we do not accept applications via email or phone. To apply for this role, please submit your resume and cover letter through our online application portal.

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