
Specialty Beverage Professional
7 days ago
Job Title: Specialty Beverage Professional
As a key member of our team, you will be responsible for crafting high-quality coffee and other specialty beverages. Your exceptional customer service skills and ability to multitask will enable you to deliver an outstanding experience to every customer.
Key Responsibilities:
- Beverage Preparation: Steaming and frothing milk, brewing coffee, and preparing teas and other specialty drinks.
- Customer Service: Greeting customers, taking orders accurately, answering questions about menu items, and providing recommendations for drinks.
- Sales & Transactions: Processing orders and payments using the point-of-sale system, handling cash and card transactions.
- Cleaning & Maintenance: Maintaining a clean and sanitary environment, including equipment and seating areas.
- Teamwork: Collaborating with colleagues to ensure efficient operations and a positive customer experience.
Required Skills & Qualifications:
- Customer Service: Strong interpersonal skills to engage with customers and build relationships.
- Multitasking: Ability to handle multiple tasks and orders efficiently, especially during busy periods.
- Coffee Knowledge: A passion for coffee and understanding of different brewing methods and drink recipes.
- Technical Skills: Familiarity with operating coffee-making equipment and POS systems.
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