Senior Customer Experience Manager
4 days ago
Are you a results-driven professional looking to excel in customer-facing roles?
This Senior Customer Business Executive opportunity is perfect for someone who thrives in dynamic environments and has a passion for delivering exceptional customer experiences.
As a key member of our team, you will be responsible for building and maintaining strong relationships with customers, understanding their needs, and providing tailored solutions to drive business growth.
You will work closely with cross-functional teams to ensure seamless communication and collaboration, leveraging your analytical skills to identify opportunities and develop strategic plans.
In this role, you will have the chance to grow professionally, develop new skills, and take on new challenges, all while enjoying a comprehensive benefits package and opportunities for further studies.
Key Responsibilities:
- Communicate effectively with customers on all aspects of orders, including delivery commitments, pricing, and component repair status.
- Develop support packages for commercial issues encountered by customers, ensuring timely and accurate resolution.
- Accountable for accuracy and timeliness of all invoices, ensuring seamless financial processes.
- Ensure alignment with company goals and objectives, driving business success through effective customer management.
-
Senior Customer Experience Manager
1 day ago
Singapore beBeeCustomerExperience Full time $36,000 - $48,000Job Title:Senior Customer Experience ManagerAbout the Role:We are seeking a Senior Customer Experience Manager to oversee customer interactions and drive exceptional service delivery. This leadership position is responsible for managing, mentoring, and coaching a team of customer-facing representatives.Main Responsibilities:Lead by example in delivering...
-
Senior Customer Experience Manager
3 days ago
Singapore beBeeCustomerService Full time $6,000 - $9,000The role of Senior Customer Service Officer involves managing a team to achieve quality and productivity for optimal customer experience.Key responsibilities include designing procedures for the best user experience, training and upskilling team members, and maintaining customer records.To succeed in this position, candidates must possess excellent...
-
Senior Customer Experience Manager
16 hours ago
Singapore GRIT SEARCH PTE. LTD. Full time**Job Title**:Senior Customer Experience Manager **Location**:Singapore (Hybrid) **Unit**:Customer Experience Management **Reports to**: Director, Customer Experience/CTPO **About our client**: Our client is a category-creating Lifestyle Marketing SaaS Platform helping large enterprises and digital native businesses transform from transient and...
-
Senior Customer Experience Manager
1 day ago
Singapore beBeeCustomerService Full time $60,000 - $80,000Customer Service ProfessionalThis is a senior-level role accountable for overseeing customer service operations across the organization.Duties & ResponsibilitiesRespond to client inquiries promptly and resolve concerns in a professional manner.Evaluate and gather customer information effectively to meet their needs.Provide educational content to customers...
-
Singapore Ministry of Education, Singapore (MOE) Full timeManager/ Senior Manager, Customer Experience Design Join to apply for the Manager/ Senior Manager, Customer Experience Design role at Ministry of Education, Singapore (MOE) Manager/ Senior Manager, Customer Experience Design 1 day ago Be among the first 25 applicants Join to apply for the Manager/ Senior Manager, Customer Experience Design role at...
-
Singapore Ministry of Education, Singapore (MOE) Full timeManager/ Senior Manager, Customer Experience Design Join to apply for the Manager/ Senior Manager, Customer Experience Design role at Ministry of Education, Singapore (MOE) Manager/ Senior Manager, Customer Experience Design 1 day ago Be among the first 25 applicants Join to apply for the Manager/ Senior Manager, Customer Experience Design role at...
-
Customer Experience
5 days ago
Singapore Adecco Full timeCustomer Experience & Insights Deputy Director Join to apply for the Customer Experience & Insights Deputy Director role at Adecco Customer Experience & Insights Deputy Director Join to apply for the Customer Experience & Insights Deputy Director role at Adecco This range is provided by Adecco. Your actual pay will be based on your skills and...
-
Strategic Leadership Position
1 day ago
Singapore beBeeGeneral Manager Full time $180,000 - $250,000Job Title:Senior Business LeaderAbout the Role:We are seeking an experienced Senior Business Leader to drive business growth, optimize operations, and lead a high-performing management team.Key Responsibilities:Develop and execute business strategies aligned with company goals and market demands.Define, monitor, and achieve KPIs, driving market expansion and...
-
Singapore THOMSON MEDICAL PTE. LTD. Full time**JOB SUMMARY** The Senior Manager, Customer Experience (CX) Transformation is responsible for developing and executing strategies that enhance the overall patient and family experience across all touchpoints of care in Thomson Medical, Singapore. This role involves leading initiatives to improve patient satisfaction, ensuring that the hospital provides...
-
Senior Customer Experience Manager
2 days ago
Singapore beBeeCustomerService Full time $90,000 - $120,000Job DescriptionAs a seasoned professional in customer service, you will be responsible for leading and managing a team of customer-facing representatives. Your primary goal is to ensure that our clients receive exceptional service, resulting in high levels of customer satisfaction.Your key responsibilities will include:Managing and utilizing metrics to drive...
