Senior Customer Experience Manager

The role of Senior Customer Service Officer involves managing a team to achieve quality and productivity for optimal customer experience.Key responsibilities include designing procedures for the best user experience, training and upskilling team members, and maintaining customer records.To succeed in this position, candidates must possess excellent...

**Job Title**:Senior Customer Experience Manager **Location**:Singapore (Hybrid) **Unit**:Customer Experience Management **Reports to**: Director, Customer Experience/CTPO **About our client**: Our client is a category-creating Lifestyle Marketing SaaS Platform helping large enterprises and digital native businesses transform from transient and...

Customer Service ProfessionalThis is a senior-level role accountable for overseeing customer service operations across the organization.Duties & ResponsibilitiesRespond to client inquiries promptly and resolve concerns in a professional manner.Evaluate and gather customer information effectively to meet their needs.Provide educational content to customers...

Manager/ Senior Manager, Customer Experience Design Join to apply for the Manager/ Senior Manager, Customer Experience Design role at Ministry of Education, Singapore (MOE) Manager/ Senior Manager, Customer Experience Design 1 day ago Be among the first 25 applicants Join to apply for the Manager/ Senior Manager, Customer Experience Design role at...

Manager/ Senior Manager, Customer Experience Design Join to apply for the Manager/ Senior Manager, Customer Experience Design role at Ministry of Education, Singapore (MOE) Manager/ Senior Manager, Customer Experience Design 1 day ago Be among the first 25 applicants Join to apply for the Manager/ Senior Manager, Customer Experience Design role at...

Are you a results-driven professional looking to excel in customer-facing roles?This Senior Customer Business Executive opportunity is perfect for someone who thrives in dynamic environments and has a passion for delivering exceptional customer experiences.As a key member of our team, you will be responsible for building and maintaining strong relationships...

Customer Experience & Insights Deputy Director Join to apply for the Customer Experience & Insights Deputy Director role at Adecco Customer Experience & Insights Deputy Director Join to apply for the Customer Experience & Insights Deputy Director role at Adecco This range is provided by Adecco. Your actual pay will be based on your skills and...

Job Title:Senior Business LeaderAbout the Role:We are seeking an experienced Senior Business Leader to drive business growth, optimize operations, and lead a high-performing management team.Key Responsibilities:Develop and execute business strategies aligned with company goals and market demands.Define, monitor, and achieve KPIs, driving market expansion and...

**JOB SUMMARY** The Senior Manager, Customer Experience (CX) Transformation is responsible for developing and executing strategies that enhance the overall patient and family experience across all touchpoints of care in Thomson Medical, Singapore. This role involves leading initiatives to improve patient satisfaction, ensuring that the hospital provides...

Job DescriptionAs a seasoned professional in customer service, you will be responsible for leading and managing a team of customer-facing representatives. Your primary goal is to ensure that our clients receive exceptional service, resulting in high levels of customer satisfaction.Your key responsibilities will include:Managing and utilizing metrics to drive...