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Air and Ocean Freight Support Specialist
1 week ago
The International Shipping Coordination Expert will be responsible for monitoring customer feedback and service metrics, contributing to the continuous improvement of processes and procedures.
You will also prepare and review shipping documentations to ensure compliance with international regulations and company policies.
- Main Responsibilities:
- Customer Support: Ensure that customer needs are met and exceeded through proactive communication and issue resolution.
- Shipment Coordination: Coordinate the logistics of airfreight shipments, including booking, tracking, and documentation.
- Performance Tracking: Monitor customer feedback and service metrics to identify areas for improvement.
