Director of Financial Aid Strategy

7 days ago


Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time
Job Description

Nanyang Technology University (NTU) is seeking an experienced Director of Financial Aid Strategy

This role involves leading the development and implementation of strategic plans to optimize financial aid processes, improve service delivery, and enhance operational efficiency.

About NTU

NTU is a forward-thinking institution dedicated to transforming financial aid services and enhancing student support. Our team is passionate about driving strategic initiatives, process improvements, and positive change to make a significant impact on our students and institution.

Key Responsibilities:
  • Strategic Planning and Execution: Develop and implement strategic plans to optimize financial aid processes and improve service delivery.
  • Process Improvement: Analyze and enhance current financial aid processes, implementing innovative solutions to improve efficiency.
Requirements:
  • Bachelor's degree in any discipline preferred.
  • Minimum 5-8 years of experience in administration, finance, and customer-facing environment with 2 years in a supervisory role.
  • Strong understanding of financial aid policies and audit requirements preferred.
  • Excellent interpersonal and communication skills.
  • Meticulous with strong organizational skills.
  • Proficient in Microsoft Office, particularly Word and Excel.
  • Experience in process improvement, automation, and change management.
  • Analytical skills with the ability to use data to drive decisions.
Salary Range:

The estimated annual salary for this position is between $80,000 - $120,000 based on location and industry standards.



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