
Member Engagement Liaison
2 days ago
We are seeking a highly skilled and experienced individual to join our team as a Member Engagement Associate.
Key Responsibilities:
- The successful candidate will be responsible for attending to all member queries, concerns, feedbacks, and requests via phone and email.
- This includes services such as issuance of introduction letters, bill inquiries, car registration, driver and helper application, event registration, and dining reservations.
- The candidate will also be required to generate reports as specified by the Member Services Senior Manager.
- In addition, they will welcome members and guests warmly and ensure deliverance of service language (body and verbal language).
- The role involves executing all opening and closing procedures, desk duties, and side duties at the Concierge Desk.
Requirements:
- Strong communication and interpersonal skills are essential for this role.
- The ideal candidate should have excellent problem-solving skills and be able to work well under pressure.
- A high level of accuracy and attention to detail is required.
Benefits:
- The successful candidate will receive a competitive salary package.
- Ongoing training and development opportunities will be provided to ensure the candidate continues to grow and develop in their role.
About Us:
We offer a dynamic and supportive work environment that encourages collaboration and teamwork. We are committed to providing our employees with the resources and support they need to succeed in their roles.
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