Learning Quality Operations Manager

5 days ago


Singapore beBeeQuality Full time $80,000 - $120,000

Our vision is to shape the future of learning and capability development. We are seeking a talented professional to lead our learning operations team, overseeing end-to-end learning administration, including enrolment, assessments, payments, and results management.

Key Responsibilities:

  • Lead learning operations
  • Manage systems integration, ensuring seamless interactions between our Learning Management System (LMS) and enterprise platforms
  • Uphold quality standards, supporting rigorous governance and process excellence
  • Enhance learner experience by instilling best practices and elevating the overall journey
  • Leverage data for impact, measuring learning effectiveness, tracking operational efficiency, and identifying opportunities to enhance business outcomes
  • Drive operational excellence, ensuring reliability, accuracy, and a culture of continuous improvement

Requirements:

  • A recognised degree in Business Administration, Human Resources, Learning & Development, or a related field
  • 3–5 years of relevant experience in learning administration, operations, or quality management, ideally with supervisory responsibilities
  • Strong knowledge of Learning Management Systems (LMS) and integration with enterprise platforms
  • Familiarity with ISO 9001:2015 standards and quality assurance frameworks in a learning or corporate training environment
  • Proficiency in data analysis and reporting, with the ability to translate insights into practical improvements
  • Excellent organisational skills, with a sharp eye for process efficiency and detail
  • Strong communication and stakeholder management skills, capable of engaging effectively with senior leaders, faculty, and external partners
  • A growth mindset – proactive, adaptable, and committed to advancing learning and operational excellence


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