Learning Quality Analyst

1 week ago


Singapore RAFFLES SKILLS LAB INTERNATIONAL TRAINING CENTRE PTE. LTD. Full time

The **Learning Quality Analyst **is responsible for assisting in the management of quality assurance activities and accreditation processes across the organisation.

He/She assists in
- designing quality assurance policies and systems and oversees implementation across the organisation
- evaluating adherence to quality assurance policies and systems
- developing accreditation and certification management processes
- assessing learning products and services against internal and external accreditation standards to determine accreditation and certification eligibility
- driving operational excellence across the organisation
- implementing processes which aim to a deliver consistent approach
- identifying opportunities for improvement
- managing and fostering relationships with stakeholders and vendors to ensure compliance with organisational quality policies and systems
- leads by example
- is passionate about driving operational excellence and championing quality standards across the organisation
- is diplomatic and highly skilled at engaging with others, thereby facilitating the creation of an organisational culture which is cooperative and strives for continuous development and excellence
- enjoys working in an office environment
- enjoys interacting regularly with digital systems
- can travel to specific learning venues or client sites, when needed


  • Quality Analyst

    2 days ago


    Singapore Peoplebank Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Assist in establishing Quality Assessment & Balanced Scorecard according to international quality standards and benchmark. End-to-end (call & ticket) service quality assessment & calibration for Service Desk (SD) Extract call recordings and tickets...

  • Quality Analyst

    1 week ago


    Singapore Peoplebank Full time

    2 days ago Be among the first 25 applicants Assist in establishing Quality Assessment & Balanced Scorecard according to international quality standards and benchmark. End-to-end (call & ticket) service quality assessment & calibration for Service Desk (SD) Extract call recordings and tickets Perform compliance & quality check for the calls & corresponding...

  • Quality Analyst

    2 days ago


    Singapore Peoplebank Full time

    2 days ago Be among the first 25 applicants Assist in establishing Quality Assessment & Balanced Scorecard according to international quality standards and benchmark. End-to-end (call & ticket) service quality assessment & calibration for Service Desk (SD) Extract call recordings and tickets Perform compliance & quality check for the calls &...

  • Quality Analyst

    2 days ago


    Singapore Peoplebank Full time

    1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Assist in establishing Quality Assessment & Balanced Scorecard according to international quality standards and benchmark. End-to-end (call & ticket) service quality assessment & calibration for Service Desk (SD) Extract call recordings and...

  • Quality Analyst

    1 week ago


    Singapore Dow Jones Full time

    Job Description: We are looking for a Quality Analyst to join our Risk & Compliance (R&C) Quality team of 9 Quality Analysts. The team is embedded with the various Risk & Compliance research teams to create, maintain and oversee quality standards. The team is also responsible for providing feedback and guidance to ensure process adherence focusing on post -...


  • Singapore Dow Jones Full time

    Position Title: Content Quality Analyst, R&C Managed Services Reports to: Manager, Quality Assurance, R&C Managed Services - When you join Dow Jones you become part of one of the most dynamic news and information companies in the world. This position is part of DJ’s Data Strategy Group, which collects and integrates proprietary data and third-party...


  • Singapore beBeeQuality Full time

    We are seeking a dynamic professional to lead our learning operations and drive quality, innovation, and continuous improvement. As an Assistant Manager, Learning Quality & Systems, you will oversee end-to-end learning administration, manage systems integration, and uphold quality standards.Key Responsibilities:Lead learning operations: Oversee enrolment,...


  • Singapore drom fragrances GmbH & Co. KG Full time

    Discover Givaudan Business solutions In Buenos Aires Learn from Quentin what it takes to become a Perfumer Access the film Discover Givaudan Business Solutions in Budapest. View our office **Quality Control Analyst II**: **Senior Quality Control Analyst - Your future position?** Location: Singapore - Pioneer Reporting to: Quality Control...


  • Singapore Givaudan Full time

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and...


  • Singapore drom fragrances GmbH & Co. KG Full time

    Discover Givaudan Business solutions In Buenos Aires Learn from Quentin what it takes to become a Perfumer Access the film Discover Givaudan Business Solutions in Budapest. View our office **Senior Quality Lab Analyst**: As a Senior Quality Lab Analyst, T&W with Givaudan, you will manage the quality compliance for both finished goods and raw...