Customer Service Associate

3 weeks ago


Singapore DUKE DESSERT PTE. LTD. Full time
Job Summary

Duke Dessert Pte. Ltd. is seeking a highly motivated and customer-focused team member to join our dessert shop team. As a Dessert Service Crew Member, you will be responsible for providing excellent customer service, operating the Point of Sale (POS) system, and maintaining a clean and organized workspace.

Key Responsibilities

  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
  • Dessert Preparation and Service: Prepare and serve desserts to customers, ensuring that each dessert is presented in an appealing manner.
  • Cleanliness and Organization: Maintain a clean and organized workspace, adhering to company standards for cleanliness and food safety.
  • POS Operation: Operate the POS system accurately, handling cash transactions and managing sales effectively.
  • Teamwork: Collaborate with colleagues to achieve team goals, providing assistance during peak hours and supporting the overall success of the dessert shop.


Requirements

  • Customer Service Skills: Possess excellent customer service skills, with a friendly and approachable attitude.
  • Cooking and Food Preparation: Have basic cooking skills and experience in a fast-paced food service environment.
  • Multitasking: Be able to multitask and handle multiple roles effectively, prioritizing tasks and managing time efficiently.
  • Availability: Commit to working 6 days a week, with one rest day on a weekday.
  • Working Hours: Be available to work during the hours of 10am to 10pm.


What We Offer

At Duke Dessert Pte. Ltd., we offer a competitive salary and opportunities for career growth and development. If you are a customer-focused and motivated individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

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