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Logistics Import/Export Coordinator

2 weeks ago

Singapore beBeeCustomer Full time $2,500 - $3,500
Import Export Coordinator Role

The ideal candidate will be responsible for handling customer enquiries regarding import/export shipments, coordinating with carriers and vendors, and collaborating with internal and external teams.

  • Handle customer inquiries about import/export shipments
  • Coordinate shipment bookings with carriers and vendors
  • Work closely with internal and external teams on import/export coordination
  • Monitor shipment status, follow up on urgent shipments, and keep customers informed of delivery updates
  • Liaise with warehouse, operations, billing, and sales teams for efficient workflow
  • Manage shipment schedules and inform customers of delivery status
  • Collaborate with internal teams (operations, customs clearance) to ensure timely deliveries
  • Manage documentation, filing, and data entry in the system
  • Resolve customer billing disputes and manage billing processes

The successful candidate will have prior experience in customer service, strong communication skills for interaction with stakeholders, and proficiency in Microsoft Office applications.