Sustainability Communications Manager

5 days ago


Singapur, Singapore Singtel Full time

At Singtel, we are committed to empowering every generation. Our focus is on creating an equitable and innovative workplace where employees feel a profound sense of belonging, enabling them to make a significant impact and grow both personally and professionally. By becoming part of Singtel, you will engage with a caring, inclusive, and diverse workforce dedicated to fostering a sustainable future for all.

The Manager of Group Sustainability plays a crucial role in overseeing both internal and external sustainability communications, including initiatives aimed at engaging employees in sustainability efforts. This position involves managing the creation of the annual Singtel Group Sustainability Report (SR), ensuring alignment with global reporting standards such as GRI Standards, GSMA ESG Metrics, and the forthcoming ISSB Standards. The role also requires collaboration with internal stakeholders and the SR auditor, as well as managing stakeholder communications.

Key Responsibilities

Sustainability Reporting (SR):

  • Oversee the annual Singtel Group SR reporting process, including the establishment of a 5-year strategy and targets, ensuring high-quality and timely reporting, as well as the Sustainability section in the Singtel Annual Report.
  • Manage the internal reporting data system and audit processes for the SR.
  • Collaborate with design and video production teams to create both PDF and online versions of the SR, along with accompanying video content.
  • Lead sustainability reporting projects with consultants, focusing on stakeholder engagement and double materiality assessments to maintain the relevance of sustainability strategies and programs.

Stakeholder Engagement:

  • Develop a comprehensive stakeholder communications strategy, including a calendar and various initiatives.
  • Produce a bi-monthly Group Sustainability staff newsletter to keep employees informed.
  • Manage sustainability e-training programs for staff to enhance their understanding and engagement.

Social Sustainability and Responsible Procurement:

  • Collaborate with key internal stakeholders to promote human rights and sustainable procurement practices within Singtel.
  • Work with internal teams to identify and address performance gaps highlighted by sustainability rating agencies, ensuring progress towards established targets through benchmarking and research.

The ideal candidate should possess:

  • A degree or postgraduate qualification in Sustainability, Environmental Management, Business, or Communications.
  • Relevant certifications in sustainability reporting, such as GRI Standards or ISSB Standards, along with experience in sustainability rating agency surveys being advantageous.
  • 3-5 years of professional experience in corporate sustainability.
  • A solid understanding of Singtel's sustainability strategy and its four key pillars.
  • Strong knowledge of stakeholder engagement and materiality assessment processes.
  • Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
  • Excellent communication and writing skills.
  • Strong project management capabilities.


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