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Customer Sales Representative

2 months ago

Singapur, Singapore Budget Direct Insurance Full time

Job Opportunity: Customer Sales Executive

We are seeking a highly motivated and customer-focused individual to join our team at Budget Direct Insurance. As a Customer Sales Executive, you will play a crucial role in delivering exceptional customer service and driving sales growth.

Your Key Responsibilities:

  • Manage customer inquiries, sales, and post-sale customer service to ensure high levels of satisfaction and retention.
  • Develop and maintain strong relationships with customers to maximize sales potential and ensure total customer satisfaction.
  • Meet and exceed daily and monthly Key Performance Indicators (KPIs) to drive business growth.

Your Day-to-Day Activities:

  • Be the primary point of contact for customers, delivering exceptional service and selling our products and services through telephone, email, and live chat.
  • Manage incoming calls for pre-sales inquiries, sales, and post-sale customer service requests.
  • Perform outbound follow-up calls to deepen customer relationships, cross-sell, and upsell our products and services.

Requirements:

  • General Insurance certification is an advantage, but not mandatory. If you don't possess the certification, you must be willing to take the required insurance tests to become a certified insurance professional.
  • Customer service and sales experience is highly desirable.