Effective Team Lead – Service Excellence

Job Title: Effective Team Lead\About this Role:This is a leadership position that oversees the delivery of exceptional client experiences.The successful candidate will be responsible for managing individual and team performance goals, coaching and mentoring, and ensuring a culture of accountability, integrity, and respect.\Key Responsibilities:Create and...

Job Title: Customer Service Operations ManagerWe are seeking an ambitious and customer-focused individual to oversee our Front of House operations.Ensure seamless day-to-day operations by effectively managing staff and maintaining high levels of customer satisfaction.Develop strategies to improve overall performance, enhance the customer experience, and...

Lead Cleaning OperationsWe are seeking a skilled and experienced individual to lead our cleaning operations.Attend to clients' enquiries and requests effectively.Carry out comprehensive induction procedures with new staff members.Conduct regular checks on cleaning equipment to ensure optimal performance.Monitor and oversee the work of cleaning staff to...

Senior Hospitality Manager Job OverviewThe ideal candidate will be responsible for providing exceptional customer service and leading a team of servers to ensure seamless dining experiences. To succeed in this role, the individual must have at least 1 year of supervisory experience in the hospitality industry, a strong understanding of food safety, and...

The Supervisor role plays a pivotal part in leading their team, driving performance and fostering organisational success through effective leadership and management.Key Responsibilities:Team leaders must manage schedules to balance workload distribution and adapt to changing business needsAct as a bridge between frontline staff and senior management,...

Job Title: IT Service Delivery SpecialistJob DescriptionThis is an exciting opportunity to lead our team in managing and responding to critical incidents that impact business operations.Key Responsibilities:Develop and implement comprehensive crisis management plans, ensuring seamless execution of incident response procedures.Collaborate with...

[What the role is]This role is ideal for individuals who thrive in a dynamic, customer-focused environment and are keen to be part of a team that values both human touch and digital innovation in delivering excellent service.[What you will be working on]As a Deputy Manager in the Office of Organisation and Service Excellence (OSE), you will lead and...

Service Team LeadWe are seeking an accomplished Service Team Lead to oversee our front-of-house operations.Key Responsibilities:The ideal candidate will be responsible for maintaining a welcoming atmosphere and ensuring seamless client interactions.Onboarding training will be provided to guarantee a smooth transition into this position.We welcome despatch...

**Company Description** Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make...

Customer Service Leadership OpportunityWe are seeking a highly motivated and customer-focused individual to lead our customer service team. As a Customer Care Manager/Lead, you will be responsible for providing exceptional customer service and leading a team to achieve excellent results.Key Responsibilities:Attend to customer enquiries and resolve issues in...