Customer Collaboration Lead

Company: TRIUMPH LEAD (SINGAPORE) PTE. LTD. Compensation and Benefits Manager Job Reference: MCF-2024-1086513 Location: KECK SENG TOWER, 133 CECIL STREET 069535 Employment Type: Full Time Level: Manager Experience: 8 years Department: Human Resources Salary: $8,000 to $13,000 Monthly Posted: 26 Aug 2024 | Closed: 25 Sep 2024 Overview: This is the first...

Roles & ResponsibilitiesBackgroundAs part of the development of Bridgenet Services (BNS) we are seeking to recruit a Customer Account Lead based in Singapore who will be responsible for managing a local customer relationships through implementation to operational stand-up. As a member of BNS operations you will be ensuring customer satisfaction...

Job DescriptionWe are seeking a seasoned Customer Success Lead to spearhead our APAC CSM team. This team focuses on empowering our Wise Platform partners to successfully integrate and scale their API connections. Key areas of focus include enhancing contact rates, ensuring seamless payments, minimizing issues, and automating invoicing.This role offers the...

Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at DADACONSULTANTS PTE. LTD. The successful candidate will be responsible for overseeing the Customer Service department, ensuring that all team members are adequately trained and equipped to provide top-notch service to our clients.Key ResponsibilitiesDevelop and...

Roles & ResponsibilitiesThe Customer Experience (CX) Team Lead role is to mentor and train the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness nor wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be achieved.Who We Are:Since our launch in...

Roles & ResponsibilitiesWe are seeking a highly motivated cloud & data-savvy pre-sales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.Job Descriptions: Work closely with...

About the Role:BlackLine is seeking a Senior Customer Success Manager to deliver exceptional post-sales efforts to our clients. As a trusted advisor, you will develop and execute customer success strategies to optimize adoption, prevent attrition, and enhance customer satisfaction.Responsibilities:Develop and implement customer success strategies to drive...

  Job Description Lead Customer Service Strategy: Oversee the Customer Services Department, implementing strategies to achieve internal targets and meet agreed service standards with clients. Optimize Resources and Budget: Manage budgets and resources effectively, ensuring cost-efficient operations, adjusting for demand fluctuations, and identifying...

Roles & ResponsibilitiesRole/Job purposeThe CS Training Lead provides strategic leadership and oversight to the regional CS Training team, ensuring the delivery of effective learning and development initiatives that support business objectives and foster employee growth. This role manages the performance of the CS Training team, guiding and directing them to...

Customer Success Lead Location: Singapore CUSCEN is on a mission to transform the way companies are run through Customer Centred Software. Cuscen helps companies of all sizes become more productive through its suite of enterprise solutions including ERP, HCM, and CRM. CUSCEN is looking for a Customer Success Lead. The Customer Success Lead will have the...

Job Title: Customer Relations Team LeadJob Summary:We are seeking a highly skilled Customer Relations Team Lead to join our team at DBS Bank Limited. As a key member of our Group Technology and Operations department, you will be responsible for managing and developing the Customer Relations team to ensure a high standard of service is provided to both...

Job DescriptionOur Global Technical Support team is seeking an exceptional individual to lead the escalation management process and facilitate a positive support experience for our highest priority customers. This role requires a strong technical support background, excellent organizational and interpersonal skills, and the ability to work autonomously while...

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers. This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR. About You...

Job Title: Guest Relations OfficerJob Summary:LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. is seeking a skilled Guest Relations Officer to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:- Greet guests in a...

Service Excellence RoleAs a key member of the NTUC Health team, the Customer Service Team Lead will play a crucial role in delivering exceptional customer experiences across all communication channels. The ideal candidate will possess strong written and verbal communication skills, with a patient and meticulous approach to working with seniors.Key...

We are seeking a highly motivated Customer Success Lead to lead our APAC CSM team. The team’s main focus is on helping our partners scale their API integrations successfully. Key areas of work include improving contact rates, ensuring seamless payments, and automating invoicing. This role involves collaboration with various departments globally to enhance...

Job SummaryWe are seeking a highly motivated and experienced F&B Executive to join our team at LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our outlet, delivering exceptional customer service, and maintaining high standards of cleanliness and...

We’re seeking a brilliant, driven Customer Success Lead to build and lead our APAC CSM team. The team is focused on helping our Wise Platform partners scale their API integrations successfully. The key areas they work on include improving contact rates, ensuring seamless payments, minimizing issues, and automating invoicing. You will work with various...

Critical Role in Patient ExperienceAs a Customer Success Executive at Oriental Remedies Incorporated (Private Limited), you will serve as the primary point of contact for our customers, ensuring seamless communication and resolving any queries or concerns they may have.Key ResponsibilitiesManage patient flow, phone, and walk-in enquiries to maintain smooth...

Roles & ResponsibilitiesP-Serv is seeking talented candidates, Customer Service Lead to manage internal projects. The CS Lead will manage daily operation, backfill management, rostering, client management, P/L management.Account Executive Primary Task: Oversee and be responsible for project management Manage ad-hoc staff under each account – handle each...