Sales Engineer with Excellent Technical Skills

2 days ago


Singapore IGUS SINGAPORE PTE LTD Full time

Estimated Salary: SGD 80,000 - SGD 120,000 per annum.

About IGUS SINGAPORE PTE LTD

We are a dynamic company that specializes in providing high-quality products and solutions to our customers. Our team is passionate about delivering exceptional customer service and building long-lasting relationships with our clients.

Job Description:

Sales Engineer Role Overview

The Sales Engineer will play a crucial role in interpreting customer inquiries, crafting comprehensive quotations, and ensuring that their technical needs are met while meeting company margins. The ideal candidate should possess excellent communication skills, strong technical knowledge, and the ability to multitask and work towards common goals in a sales environment.

Main Responsibilities:

  • Evaluate customer requirements and prepare high-quality proposals while adhering to commercial policies.
  • Negotiate contract terms for mutual benefit and exceptional customer service.
  • Liaise effectively with customers, ensuring top-notch after-sales support and relationship building.
  • Collaborate with internal teams to provide accurate technical and commercial responses to clients.
  • Maintain a meticulous log of customer sales inquiries and handle complaint reporting.
  • Generate accurate purchase orders and oversee timely deliveries from suppliers.
  • Manage emergency spares stock levels and handle material discrepancy complaints.
  • Serve as a technical specialist for a range of igus products, ensuring customer satisfaction and continual improvement in purchasing.
  • Collaborate closely with the external sales team to surpass customer expectations.

Requirements:

To be successful in this role, you will need:

  • Tertiary education in Engineering or equivalent industry experience.
  • Strong customer focus with excellent communication skills.
  • Technical prowess to interpret and convey technical data effectively.
  • Proactive, self-motivated, and organized with excellent teamwork skills.
  • Ability to multitask, prioritize, and work toward common goals in a sales environment.
  • Meticulous quoting and pricing abilities, problem-solving skills, and analytical thinking leading to creative solutions.
  • Familiarity with the company's product range and basic computer applications.


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