Service Excellence Professional

2 weeks ago

Singapore beBeeCare Full time $2,500 - $4,000
Customer Care Officer Job Description

We are seeking a dedicated and passionate professional to join our team as a Customer Care Officer. This role requires exceptional communication and interpersonal skills, with a strong ability to deliver consistent customer experiences across multiple touch points.

Key Responsibilities:

  • Deliver exceptional customer service by addressing customer inquiries, feedback, and service requests in a timely and effective manner.
  • Improve customer experiences through proactive initiatives that enhance the overall quality of service provided.
  • Process sales enquiries and handle associated commissions efficiently.
  • Manage administrative tasks and duties as assigned.

Requirements:

  • Diploma-level qualification or higher in a relevant field.
  • At least 1 year of customer service experience.
  • Excellent communication and interpersonal skills.
  • Good disposition and service aptitude.
  • Proficient in MS Office applications.
  • Able to work independently or in a team environment.
  • Able to multitask and work under minimum supervision.

Benefits:

  • Dynamic work environment.
  • Opportunities for career advancement.

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